Satisfaction Survey 
We strive to offer a high standard of customer service within an attractive, clean, safe and fun environment. We are aware that from time to time clients may experience an unusually brilliant service, for this we are delighted. Likewise on the rare occasion, a client may not have such an awesome experience! In either case – and in every situation in between – everyone has the opportunity to tell us about their personal experience! 
We would really appreciate it if you would take a few moments to complete the following form. 
First Impression of the Salon 
Poor Average Good Excellent
Information on products for home use 
Poor Average Good Excellent
Finished look 
Poor Average Good Excellent
Friendliness of our team 
Poor Average Good Excellent
Consultation 
Poor Average Good Excellent
Haircut 
Poor Average Good Excellent
Customer service 
Poor Average Good Excellent
Attention you received 
Poor Average Good Excellent
Shampoo experience 
Poor Average Good Excellent
Colour 
Poor Average Good Excellent
Refreshments 
Poor Average Good Excellent
Overall feeling of your visit 
Poor Average Good Excellent
Was your appointment time met? 
Yes No
Have you made your next appointment? 
Yes No
Is this your first visit? 
Yes No
Would you recommend us? 
Yes No
Please add any comments you feel would help improve our services 
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Thankyou for taking the time to complete our satisfaction questionnaire we really appreciate it